Customer Support Testimonials
"This letter is to recognize the exceptional service MORE Company receives from Aviation Laboratories. We are thoroughly happy with the products
Aviation Laboratories provides, and the customer support we receive routinely from the laboratory staff, and more specifically the customer support we receive from Andera Clifton. Andera is always very accommodating to our requests and is a pleasure to work with. We look forward to our continued business relationship with Aviation Laboratories and Andera going into the new year."
Bill Stowers, Customer Service Representative
MORE Company, Inc.
"I wanted to let you know that Andera has always had great customer service and always has taken care of me fast and follows up every order."
Charles Goodwin, Inventory Control Specialist
Mountain Aviation
"Thank you for your excellent customer service, I really appreciate that you call every so often to see how we are doing and to check to see if we are in need of anything and of course we usually do need something. We really find it very convenient that the GA-001 metal checks have the shipping labels for us to be able to send them back to you. We especially like the new shipping labels because we can track the metal checks to see if they made it to your location and if not we can see where they may be. Again thank you for your great customer service."
Melissa (Missy) English, Parts Manager
Freedom Aviation
"Aviation Laboratories has provided excellent service supporting our MRO programs. We can always depend on AvLabs to perform beyond expectations in a very challenging environment."
Tod Bushnell, Procurement Analyst
Northrop Grumman Technical Services
"We have always had great support from Aviation Labs, both from the Chemical side, and the Laboratory side. Recently, we had a problem with several oil samples not being processed and found that USPS was apparently losing some samples. We could not track these kits, and when we found the new kits came in with traceable labels, John Vicari, Laboratory Manager, sent us additional labels for the old kits we had in stock so that those, too, would be traceable. That was great support!
We also find the reminders of our Dice status are very help, and Tim Wightman and his team (AvLab-Chem Team) are always helpful with pricing and information on the full line of products that we use at our multiple locations.
In this challenging business environment, great support is a huge bonus. Thanks, AvLab!"
Steve Desrosiers, Accountant
FlightLevel Norwood LLC
"Trans States Airlines has used Aviation Laboratories for years and are very satisfied with their products and services. I would recommend Aviation Laboratories to other airlines. Your staff is very prompt and helpful, and is willing to help in time of crisis."
Mike Dobbie
Trans States Airlines
"When I need filters and inspection kits, I make one call to Aviation Laboratories. Good prices, great service. Aviation Laboratories has been #1 with me for the past several years."
Bruce Allen
C.O.D. Parts Sales
"DICE Flash 190. The service on delivery is excellent. Keep up the good work and keep the same company."
Palgray Marage
Aviation Contracting Services
"Thank you very much for the great service. I will certainly refer you to anyone that needs turbine service parts. I will also inform the other departments of this company to use you for their turbine parts!"
Dave Green
Florida Air
"Very responsive to my request for better pricing."
Jean Garrow
Royal Jet
"Thank you for all your services. Thank you for taking that extra step in following through with our orders. It makes a tremendous difference working with someone that takes the time to answer our questions and goes the extra mile to meet our needs.
The automatic shipment of additive to our Romulus, MI location is a great convenience and saves me a great deal of time. As well as the automatic pick up of the empty drums at Romulus and at other locations. Above all thank you for standing out above the rest. Your service is great and I look forward to you growing with our needs."
Stacey Cronin
Bell Fuels, Inc.